Background

Outlook is a multifaceted database for performing many of the everyday desktop tasks such as contact management, E-mail management, diary planning and personal task management. Together with MS Exchange it can form the basis of a company information management system.

Who should attend

Anyone who needs to know how to maximise their use of this extremely useful desktop tool

What they will learn

• Contact management
• E-mail
• Diary planning
• Task management

Course Outline

• Overview of the program
• The Inbox
  • - Sending and receiving messages
• Using the Calendar
  • - Creating appointments and events
  • - Scheduling meetings and inviting attendees
  • - Sharing diaries
• Contact management
  • - Adding and removing contacts
  • - Printing lists of contacts
  • - Dialling a contact
• Task management
  • - Creating and deleting tasks
  • - Assigning tasks to others